Brand new stupid dell laptop!!!!

[marilynanderic]

hello there, i put a cd into my MONTH OLD laptop and it wouldnt read.... so i put in another.... wouldnt read. So with a little computer digging around, i noticed that it said windows cannot load the device driver for this software the driver may be corrupt or missing???? so now what do i do??? I went on to the dell web site and it said my laptop has an expired warranty?? I got it a little LESS than a month ago.. how is that possible?

[omega]

hello there, i put a cd into my MONTH OLD laptop and it wouldnt read.... so i put in another.... wouldnt read. So with a little computer digging around, i noticed that it said windows cannot load the device driver for this software the driver may be corrupt or missing???? so now what do i do??? I went on to the dell web site and it said my laptop has an expired warranty?? I got it a little LESS than a month ago.. how is that possible?

Hi depends how long where you bought it from has had it,I also rad somewhere that with Dell you have to pay extra for things like Disk Drivers ETC?

[bucksfanjimj]

Did you try this support page?

http://support.dell.com/support/index.aspx?~ck=pn

Click on "Drivers and Downloads", then you should get a pop-up. Enter your service tag #. It should be on a sticker on the bottom of your laptop.

As for why your warrenty is already expired, that's a good ?. You might want to talk to Dell about that. Have your sales receipt handy.

[jonathan.ihm]

Did you install or start using a third party software to burn cds and dvds lately?

[jonathan.ihm]

If you put the disc in, that means theres power going to it. It's a software issue, I gather. You would need to troubleshoot whether it is a windows driver or if a third party program is conflicting with it.